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Frequently Asked Questions
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Samples
Shipping
Do you offer samples or singles?
Do you have a catalog?
Do you have a sample pack of envelopes?
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How long does it take to receive an order?
Do you ship Internationally (including Canada)?
Can I order with Next Day shipping?
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Ordering & Payment
Returns & Exchanges
Do you have a retail store?
Can I order by phone?
Do you ship Internationally (including Canada)?
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What is your return policy?
How do I return an order?
When will the return credit appear on my card?
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Cutting
Products - General
Can you cut special shapes or rounded corners?
Do you have legal, 8 1/2 x 14 sized paper?
Can you cut smaller than 4 1/16
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Can you explain the paper weight system?
Do you have any guidelines on making invitations?
Do you have legal, 8 1/2 x 14 sized paper?
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Products - Metallic
Products - Vellum
Is there a way to print on the metallic cardstock?
What is the difference between the Pearlescent Metallic Cardstock and Text?
Is the metallic paper double sided?
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Is it possible to print photos on the vellum?
Should I choose the 17# or 29# white vellum?
Can the vellum paper be embossed?
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Products - Envelopes
Contact
Do you have inner / outer envelope sets?
Can you print addresses on envelopes?
Do you have a sample pack of envelopes?
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How do I contact you?
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Company
Privacy & Security
Do you have a retail store?
Where are you located?
Do you have a monthly email newsletter?
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Is it safe to order online?
What is your privacy policy?
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Other
Products - Item Specific
Products - Cards & Pocketfolds
Products - Accessories
Can Petal Cards be mailed without an envelope?
Do you have any other sizes of pocketfolds?
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Do you have colored address labels?
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Frequently Asked Questions
