Paper and More! Wedding Invitations & Vellum Paper Shopping Cart | Help
 
 
Help Center » Frequently Asked Questions » Returns & Exchanges
FAQ Categories

 Articles
 What is your return policy?
 You may return any un-used item for a refund within 60 days of ordering. All returns require a Return Merchandise Authorization Number (RMA#). Please contact us via our Contact Us Form before returning any items. Additional Notes * Shipping c
 How do I return an order?
 Please Contact Us and let us know: 1. Your order number 2. Which items and quantities you would like to return (please refer to our Return Policy to make sure your order can be return
 When will the return credit appear on my card?
 It can take approximately 5 business days to receive your return (depending on how it was shipped.) Once your order is received it takes a week to process and it takes a week for your credit card company to post the credit to your account.
 Can custom cut papers be returned / exchanged?
 Per our cutting and return policies, we do not take returns nor make exchanges on custom cut papers. Please order samples beforehand to ensure the paper is the proper quality and to check for printing compatibility.
 Do you sell gift wrapping paper?
 We do not carry gift wrapping paper at this time.
 When will my credit card be refunded for a return?
 Returns are normally processed after 3-5 business days after receiving. Once a return has been processed, your credit card bank takes 4-7 business days for the credit to appear back on the card.
 Back
 Search All Questions
Home | Contact Us | Frequently Asked Questions