 | How long does it take to receive an order? | |
 | Orders for our blank papers and envelopes take approximately 1 business day to process and 5 business days to arrive via Ground.
Estimated Delivery for all Methods
UPS Ground: 5 Business Days + Processing
UPS 2 Day: 2 Business Days + Processing
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| Do you ship Internationally (including Canada)? | |
| I am sorry, but we do not ship to Canada or Internationally. If you can have it shipped to someone in the US who can forward to you, that would be best.
If that is possible, we can accept payment via Paypal.com. Please send the following information: |
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| Can I order with Next Day shipping? | |
| We can ship our blank papers and envelopes with Next Day shipping (excluding our custom printed items). You can choose Next Day Air Saver during checkout (if it is offered to your shipping address). We will make every effort to ship out the order the same |
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| How do I track my order? | |
| UPS Orders
Click below to track your package if it has shipped via UPS. Please note that it takes a few hours after shipping for UPS to update the tracking number in their system.
Track UPS Pa |
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| What are your shipping rates? | |
| We charge only $3.99 for any order over $15.00 going to the 48 contiguous states! Orders to Hawaii, Alaska, APO/FPO and the US Territories must be shipped at the USPS Priority Mail rate.
Ground
$3.99 for orders $15.00 and over (before shipping)
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| Can you use our FedEx / UPS account number? | |
| We only ship via UPS so we can only use UPS Account Numbers and not FedEx. If you would like to use your UPS Account Number, please indicate in the Comments Box (on the final checkout page):
1) UPS Account Number
2) Ship Method you would like
We wi |
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| I cannot find the package but tracking shows it has been delivered? | |
| If the package tracking shows delivered but it seems lost, please follow the steps below in order to recover the package.
Check around the delivery location
For residential deliveries, the package maybe left hidden outside t |
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| Where do you ship to? | |
| We can ship to the United States, APO/FPO and US Territories. (Custom Printed Invitations and Accessories can only be shipped to physical addresses in the continguous U.S. & via 2 Day for Hawaii & Alaska).
We do not currently ship internationally. If y |
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| Can I ship to a different address? | |
| Sure! The billing address information is the location at which your credit card is billed. You can choose an alternate US address in the "Shipping Address" section found right below the Billing Address. |
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| Where do you ship from? | |
| We ship from Fremont, CA 94538
Our custom printed invitations ship from our printing partner in Minnesota (for most orders).
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| What is your shipping policy? | |
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UPS Ground:
Estimated Delivery: 5 Business Days + Processing
UPS 2 Day:
Estimated Delivery: 2 Business Days + Processing
USPS Priority Mail:
Estimated Delivery: 2-3 Business Days + Processing (see note below)
• Processing takes ap |
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