FAQ : Ordering & Payment
   

Our items are only sold through our website and we do not have them for sale at any retail store.
We try to ship our orders out as fast as possible so your order will be processing shortly after it is placed in most cases. You can send a request via our Contact Us Form [1], but we cannot guarantee that the change can be made. Please note that if...
We only have the pack quantities shown online and sample / single sheets (on the bottom of most product pages).
You can order samples or singles of any paper, card or envelope from the bottom of each specific product page. When on a particular item, you can scroll down to find the link to order samples. We also have sample packs of our different papers in eac...
Yes, we can accept orders by mail. Please print and mail the form below with your order information: Order Form [http://www.paperandmore.com/downloads/orderform.pdf] Please include a check or money order. Checks may take 5-7 business days to clear. We...
It is best to place orders placed directly online to prevent typos in item and address information which may occur while taking an order over the phone. Online orders also ship out quicker. If you would prefer to contact us via phone or are having d...
We only have the pack quantities shown online and sample / single sheets (on the bottom of most product pages).
  Yes, the Paper and More Will Call center is now open! The Paper and More Will Call Pickup Service is a free service that allows you to pick up your eligible order instead of having it shipped to you. Currently, this service is available for all cust...
Purchasing cannot be done via credit accounts or purchase orders. Orders can be placed directly online with payment via credit card.
I'm sorry, but we do not accept purchase orders. We do accept Visa, MasterCard, American Express & Discover credit cards. We can accept checks via mail order as well.
Orders can be placed online and picked up during our will call times at our current location [1]. Orders placed by 1 PM can be picked up the same day*. *All items must be in stock for the order to be fullfilled the same day. WILL CALL HOURS Mond...
We can ship to the United States, APO/FPO and US Territories. (Custom Printed Invitations and Accessories can only be shipped to physical addresses in the continguous U.S. & via 2 Day for Hawaii & Alaska). We currently ship to Canada [1] and the UK ...
Customers with an international credit card can place an order in two ways with Paper and More. * Directly on our site with your international credit card. * PayPal (please see directions below for paying via PayPal) Please send the following i...
For customers that have ordered using their customer account, you can view your order history here: http://www.paperandmore.com/account/login [1] To look up any individual order, you can use the Order Status Lookup below http://www.paperandmor...
Invoices are emailed upon the placement of every order and are included in the shipping box. If you have misplaced the invoice, you can find it through the links below: For customers that have ordered using their customer account, you can view your ...
When an order is placed on our site, the credit card is checked against with credit card company computer system to approve the transaction. An authorization is created on the credit card by the credit card company upon any attempt to authorize the car...
Please make sure you are entering the credit card expiration date MM/YY. Tips: * The slash must be included in the date, i.e. MM/YY and not MMYY * Enter the number 0 if the month or date is a single digit, i.e. 04 if the month is 4.
We do not accept Amazon gift cards as payment. Once you have selected the Paper and More link on the Amazon site, you have left their site and payment options. Paper and More is a sponsored link on the Amazon site. Sponsored links are advertisements...
If an order has already shipped out, we cannot change the shipping address of the order. Please double check the address before ordering. If an order has not yet shipped out or been processed, we can make try to make the change for you. Please Co...
I'm sorry, but we do not setup corporate accounts within our company. We do accept Visa, MasterCard, American Express & Discover credit cards. We can accept checks via mail order as well.
* If the order is being shipped outside California, there will be no sales tax. * Orders being shipped to California will be charged 7.50% tax. * Alameda County residents in California are charged 9% sales tax.
* UPS Ground: * Estimated Delivery: 5 Business Days + Processing * UPS 2 Day: Estimated Delivery: * 2 Business Days + Processing * USPS Priority Mail: * Estimated Delivery: 2-3 Business Days + Processing (see note below) * USPS Priority...
We accept Visa, MasterCard, American Express & Discover credit cards. We can accept checks via mail order as well. We do not accept purchase orders.